With the current environmental changes, pest infestation has posed challenges to most individuals here in India. This has necessitated the intervention of professionals to curb the situation. Unfortunately, residents have never had an easy time while looking for the ideal professionals. You will bear me witness that there are hundreds of pest consultants who dupe themselves as experts while they cannot deliver. The question is, which criteria should be use in identifying the right pest expert. We have conducted a research and here is what we came up with. Everybody should make use of these criteria is he/she should get the best from the pest experts.
1. Experience
It takes some time for one to gain experience in every field. Of course you would not love to be experimented on by green practitioners. Establish the number of years that the company has been in business. How do they train the new recruits? Do they interact with experienced employees? On the other hand, it is important to confirm the experience that the firm has in dealing with problems like yours.
2. Reputation of the company
What do other customers say about the pest control firm? Are the customer reviews positive? You should never rely on the company’ advertisements since they will never post anything negative about their services. You should also request the company for customer reference so that you can verify their true picture.
3. Value and quality of work
It is important to find out if the company is able to offer quality services at affordable rates. The quality of services that they offer should match with their charges. It is also important to carry out a comparison with other companies so that the rates can be compared. If the company will request you to sign-up for a long term contract, what will be the costs? Can the company offer guarantee for its work? What terms are involved?
4. The customer relations
The best company is the one that is willing to adhere to the requirements the customer. It should be willing to address the customers’ issues with understanding and due respect. Some of the issues that should be clarified include, the degree of pest infestation and details of the pests e.g. behaviour.
5. Safety measures
Most pest control substances are poisonous. Every pest control company should be willing to discuss and sensitise its customers on the toxicity of their control measures. The company should also take measures that will reduce environmental risks. Which measures will they take in order to prevents accidents and unnecessary exposure?
6. Qualification of the company’s employees
Pest control is a profession that should not be looked down upon. While most of us think that we can offer pest control services easily even if we have no training, the truth is that the government of India expects practitioners to have some qualification. All technicians should have genuine practicing certificates. As a customer, before you hire anyone, verify if every technician from the company has the correct classification for the task. You can even check with the respective regulatory authorities. Does the company observe the expected standards?
